Cookies Policy
Shokuin S.R.L.
Effective Date: January 5, 2026. | Last Updated: February 18, 2026.
1. Introduction
This Cookies Policy (the "Policy") explains how Shokuin S.R.L. ("Shokuin," "we," "us," or "our") uses cookies and similar tracking technologies on our website at https://shokuin.com and our AI Workforce Platform (the "Platform").
This Policy should be read together with our Privacy Policy, which provides comprehensive information about how we collect, use, and protect your personal data.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how the site is being used.
Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a domain other than the one you are visiting). Cookies can also be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).
3. How We Use Cookies
We use cookies and similar technologies for the following purposes:
3.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function correctly. They enable core functionalities such as session management, security, and authentication. Without these cookies, the Platform cannot operate as intended.
These cookies do not require your consent under applicable law, as they are necessary for the provision of the service you have requested.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| Session ID | Shokuin | Maintains your authenticated session and prevents unauthorized access | Session | First-party |
| CSRF Token | Shokuin | Protects against cross-site request forgery attacks | Session | First-party |
| Cookie Consent | Shokuin | Stores your cookie preference selections | 12 months | First-party |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information about page views, traffic sources, and navigation patterns. All analytics data is collected in aggregate form.
These cookies are only set with your explicit consent.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number as a client identifier | 2 years | Third-party |
| ga[ID] | Google Analytics | Maintains session state | 2 years | Third-party |
| _gid | Google Analytics | Distinguishes unique users | 24 hours | Third-party |
| _gat | Google Analytics | Throttles request rate to limit data collection on high-traffic sites | 1 minute | Third-party |
Google Analytics Configuration: We use Google Analytics 4 (GA4) with IP anonymization enabled. We do not use Google Analytics data for advertising purposes. Google's data processing is governed by the Google Privacy Policy. We have a Data Processing Agreement with Google for this service.
3.3 Marketing and Functionality Cookies
These cookies enable marketing analytics and help us understand the effectiveness of our communications and improve lead management.
These cookies are only set with your explicit consent.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| __hssc | HubSpot | Tracks session information (session count, session start timestamp) | 30 minutes | Third-party |
| __hssrc | HubSpot | Determines if the user has restarted their browser | Session | Third-party |
| __hstc | HubSpot | Tracks visitor identity across sessions (first visit timestamp, last visit, session count) | 13 months | Third-party |
| hubspotutk | HubSpot | Tracks visitor identity; used to associate form submissions with the visitor | 13 months | Third-party |
| messagesUtk | HubSpot | Tracks visitor identity for HubSpot live chat and messaging | 13 months | Third-party |
HubSpot Configuration: HubSpot cookies are used for marketing analytics and lead management. HubSpot's data processing is governed by the HubSpot Privacy Policy. We have a Data Processing Agreement with HubSpot for this service.
3.4 Web Chat Widget Cookies (Planned)
When deployed on customer websites, Shokuin's embeddable web chat widget may use the following cookies:
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| shokuin_session | Shokuin | Identifies the current chat session to maintain conversation continuity | Session | First-party (set on customer domain) |
| shokuin_visitor | Shokuin | Recognizes returning visitors to provide a seamless experience | 12 months | First-party (set on customer domain) |
Note: These cookies are classified as strictly necessary/functional cookies because they are required for the chat service to function correctly. Customers who embed the web chat widget on their websites are responsible for including these cookies in their own cookies policies and consent mechanisms.
4. Your Choices and How to Manage Cookies
4.1 Cookie Consent Banner
When you first visit our website, you will be presented with a cookie consent banner that allows you to:
- Accept all cookies: All categories of cookies will be activated.
- Reject non-essential cookies: Only strictly necessary cookies will be activated. Analytics and marketing cookies will not be set.
- Customize preferences: Choose which categories of non-essential cookies you wish to allow.
You can change your cookie preferences at any time by clicking the cookie settings link in the footer of our website.
4.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually:
- View what cookies are set on your device.
- Delete cookies individually or in bulk.
- Block all cookies or only third-party cookies.
- Set your browser to notify you when a cookie is being set.
Please note that disabling cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled without impairing the service.
Browser-specific instructions:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions
4.3 Opt-Out Links
You can also opt out of specific analytics and tracking services:
- Google Analytics: Install the Google Analytics Opt-Out Browser Add-On
- HubSpot: Adjust your preferences via our cookie consent banner, or contact us at privacy@shokuin.com
5. Similar Technologies
In addition to cookies, we may use the following similar technologies:
- Local storage: We may use browser local storage to store non-personal technical preferences (e.g., UI settings). Local storage data does not expire automatically and remains until cleared by the user or application.
- Pixel tags / web beacons: Small transparent images embedded in emails or web pages that help us track whether content has been viewed. Used in conjunction with HubSpot for email open tracking (only with your consent).
6. Changes to This Cookies Policy
We may update this Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or changes to our practices. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify you through an updated cookie consent banner.
7. Contact Us
If you have questions about this Cookies Policy or our use of cookies, please contact us:
Shokuin S.R.L. București Sectorul 1, Strada CLUCERULUI, Nr. 35, Birou 2, Etaj PARTER, Romania
Email: privacy@shokuin.com Website: https://shokuin.com